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Shipping & Returns

Returns Policy

We encourage you to ask questions upfront about sizing, length, material, etc.

325-437-4367 or info@yayagurlz.com.

For online orders, you may also request a return for one or more items

from your account at the 'view completed orders' page.

All returns must meet the following requirements:

Return form must be displayed on outside of the box.
Merchandise must be returned in the original shipping box with sales receipt.
Merchandise must be in *like/new condition with tags attached.
Merchandise must returned to Ya Ya Gurlz within 14 days of the original sale date.

Regular priced merchandise returned with the above requirements, may receive a refund, store credit, or exchange.

Regular priced merchandise returned without the above requirements will be charged a $30 re-stocking fee with remaining balance applied to store credit.

Sale merchandise may be returned for store credit only with the above requirements met.

All Sales final on clearance merchandise marked 50% off or more and/or special orders.

No returns or exchanges after 21 days of original sale date.

Shipping charges are non-refundable and are the buyer's responsibility.

*Like/new condition-Not worn, washed, or altered; makeup, deodorant, & perfume free; tags attached.

 

Return to:

Ya Ya Gurlz

1315 South 1st Street

Abilene, Texas 79602

 

***HOLIDAY RETURNS***

Any gift purchase, from Oct. 15-Dec. 25, will be honored through Dec. 31, as long as it meets the standard criteria of our above policy for

STORE CREDIT OR EXCHANGE ONLY. 

 

Credit/Exchange will be issued at the most current price when return is received. 

 

Shipping

We offer flat rate shipping as follows:

Priority mail-$5.00

Please note that flat rate shipping is for USPS USA priority mail only. UPS and expedited shipping is offered as well. The shipping rates for items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.